Privacy Policy

This Privacy Policy explains how Behr Electric LLC ("Behr Electric," "we," "us," or "our") collects, uses, and protects your information when you visit our website, submit a form, request service, or communicate with us by phone, SMS, or email.

1.Information We Collect

We may collect information you provide, including:

• ›Name
• ›Phone number
• ›Email address
• ›Service address
• ›Details about your electrical service request
• ›Appointment and scheduling information

We may also collect basic website usage data (such as pages visited) to improve performance and user experience.

2.How We Use Your Information

• ›Respond to service inquiries
• ›Schedule electrical service appointments
• ›Send appointment reminders and updates
• ›Provide estimates and service-related communication
• ›Improve our website and customer experience
• ›Maintain safety, security, and fraud prevention

3.SMS & Email Communications (A2P Compliance)

If you provide your phone number and consent, you may receive SMS messages from Behr Electric related to:

• ›Appointment confirmations and reminders
• ›Technician arrival notifications
• ›Service updates and follow-ups
• ›Estimate or job-related communication

If you provide your email, you may receive similar communications via email.

4.Data Sharing

We do not sell your personal information. We may share your information with trusted service providers that help us operate our business, such as scheduling software, CRM systems, or communication platforms. These providers are required to protect your information.

5.Data Security

We take reasonable steps to protect your information. However, no system is completely secure.

6.Your Choices

• ›You can opt out of SMS anytime by replying STOP
• ›You can request help by replying HELP
• ›You may request access, updates, or deletion of your information

7.Contact Us